Logo
Community Submit a request
Sign in
  1. RMH (Retail Management Hero) Support
  2. Other RMH Documentation

Other RMH Documentation

Troubleshooting POS

  • POS: The Net Display screen is hidden/cannot be moved to second monitor
  • POS: The text in the Net Display screen is too large
  • POS: Cash drop amounts display in both the cash in and cash out columns
  • POS: Customizing information in the Customer or AR Information panes
  • POS: Rounding up for charity
  • POS: "InvalidOperationException" error
See all 7 articles

Troubleshooting Store Manager

  • POS/Store Manager: "Timeout expired. The timeout period elapsed." error
  • POS/Store Manager: Inventory movement to a store's in-house kitchen
  • POS/Store Manager: Looking up work order deposits for closing amounts
  • Store Manager: Preventing cashier access to Store Manager
  • Store Manager: Progress bar stuck when you commit a purchase order requisition
  • Store Manager: Completed purchase orders not displaying the Purchase Order History list
See all 10 articles

Troubleshooting Central Manager

  • Central Manager: Amounts are grayed out on the Store Prices tab of the Item record
  • Central Manager: Item lookup codes in worksheets are red or orange
  • Central Manager: Line items in worksheets display with a strikethrough

Other troubleshooting

  • Penny FAQ for US retailers
  • Store Administrator: "Access to the path 'C:\ProgramData\RetailHero\RMHPOS.config' is denied"

Glossary

  • Glossary
RMH (Retail Management Hero) Support